All orders include a letter with a website address where you can request a prepaid shipping label for returns. Exchange orders will be shipped or refunds issued when the original merchandise is received. If you need a replacement order sooner, you can charge the replacement to your credit card for fast shipment, and your return items will be refunded when we receive them.
If you have any questions about your order, refunds, or exchanges, please call our Returns Department at 1-606-677-1837.